Radiology InfoNet









Privacy Policy
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Overview
At Radiology Infonet, Inc. (“RADIOLOGYinfonet”), we are committed to protecting your privacy online. We created our Privacy Policy in order to demonstrate our firm commitment to protecting the privacy of our users. Our website provides medical information of interest to radiologists, radiologic technologists, and other healthcare professionals, and allows you to register for and take online CE courses, fill out surveys, and receive newsletters, e-mails, or other promotional information from us. We use the information that we collect about you to provide these services and to create a more personalized online experience. This is just a brief overview, so please read on for more details about our Privacy Policy. This Policy may change from time to time, so please check back periodically. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. We encourage you to ask questions and to be very cautious before you disclose your personal information to others. Questions regarding this Policy should be directed to feedback@radinfonet.com or may also be sent directly to the following address:

Attn: Privacy Compliance Officer
Radiology Infonet, Inc.
c/o ICPME
179 Graham Road
Ithaca, NY 14850

Details

What information does RADIOLOGYinfonet collect from you?
In order to better provide you with the offered services, RADIOLOGYinfonet collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our site.

Personally Identifiable Information refers to information that lets us know the specifics of who you are. Personal information is requested when you become a registered user. This information might include your name, billing address, telephone number, e-mail address, credit card or other payment information, and the course you took. With this information, RADIOLOGYinfonet can issue you a certificate of credit attendance and better provide you with personalized services.

Non-Personally Identifiable Information refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site's Uniform Resource Locator ("URL") that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol ("IP") address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.

Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide RADIOLOGYinfonet's visitors with a superior customized online experience. We use the customer contact information to issue certificates of credit for online continuing education courses you take and for which you submit the test for grading, to send promotional information, to enhance the operation of our site, and to administer our systems.

We review the actions of the RADIOLOGYinfonet visitors on an aggregate basis to determine customers' preferences. RADIOLOGYinfonet does research on our visitors' demographics, interests, and pages viewed based on the information provided to us as part of the use of our site, from our server log files, and surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our information offerings, and to customize our Site's content, layout, and services.

When you browse for information, we collect IP addresses for the purposes of system administration, to gather broad demographic information, to enable ads to be served on our site, to report Non-Personally Identifiable Information to our advertisers, and to monitor the level of activity on our site. We collect information from visitors to our site regarding the URLs they came from, their IP addresses, domain types (e.g. .com or .org), the browser type used to come to the site, the country, state and telephone area code where their servers are located, the pages of our site that visitors viewed during their visit, and any search terms entered on our site.

When you become a registered user, we collect Personally Identifiable Information from you. We will collect and maintain your name, e-mail address, billing address, telephone number, profession, test taken, credit card or other payment information, order number, referring URL, IP address and a password. We collect this, and other information, as disclosed in this Policy, in order to process your test, to communicate with you about your test, and to send you promotional materials.

When we conduct online surveys and polling, we collect Non-Personally Identifiable Information and aggregate survey responses, but we do not link Personally Identifiable Information to survey responses.

If you contact RADIOLOGYinfonet or our customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with our site, we may collect such information in a file specific to you. If you contact us through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send us correspondence about your activities on our site, we may keep the information in a file specific to you.

In order to keep our prices low, we display advertisements. By knowing a little about you, RADIOLOGYinfonet will be able to deliver more relevant advertisements and content to you in the form of targeted banners and promotions. For example, advertisers give us an advertisement and tell us the type of audience they want to reach. RADIOLOGYinfonet takes the advertisement and includes it in a RADIOLOGYinfonet e-mail to prior customers meeting that criteria. We may also display ads linked to certain search terms that you have entered, or to certain pages that you are viewing. In this process, advertisers never have access to individual account information; only RADIOLOGYinfonet has access to individual's accounts. Additionally, RADIOLOGYinfonet may share aggregated data with advertisers. We also track customers' traffic patterns throughout their online session, including which pages a customer views while using the site. This information is ultimately stored in the form of content categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our site and to gather demographic information. We may share aggregated statistics about pages viewed on our site, courses and tests taken, and other use information with third parties.

With whom do we share your information?
The information collected by RADIOLOGYinfonet will be used by our advertisers and sponsors as described above, and by us to keep you informed about your continuing education credit activities, for statistical purposes, for improving our site and its performance, and to notify you of special offers that may be of interest to you. We will disclose some or all of your Personally Identifiable Information to third parties for many reasons, such as to charge your credit card, grade your tests, deliver your credit certificates, provide customer service and deliver promotional e-mails to you. For example, we must release your credit card information to the card-issuing bank to confirm payment; and release your address information to the delivery service to deliver the CE certificates. We may sell, trade, or rent some of your personal contact information to others, but do not release credit card information except as required to process payment to us. We also may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third party advertisers and these statistics may include Personally Identifiable Information. We may release account information when we believe that such release is reasonably necessary to enforce or apply our Terms and Conditions or to protect the rights, property, and safety of RADIOLOGYinfonet, our users, or others. Occasionally RADIOLOGYinfonet may be required by law enforcement or judicial authorities to provide Personally Identifiable Information to appropriate governmental authorities. We will disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. RADIOLOGYinfonet fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

Consistent with FDA guidance on commercially supported educational activities, RADIOLOGYinfonet does provide names and certificate information to its CE commercial supporters. However, RADIOLOGYinfonet DOES NOT provide these commercial supporters with e-mail or physical address information.

What are your choices regarding collection, use, and distribution of your information?
We may from time to time send you e-mail or other communications regarding current promotions, specials and new additions to the RADIOLOGYinfonet site. You may "opt-out," or unsubscribe from our newsletters by following the unsubscribe instructions in any e-mail you receive from us, or by sending an e-mail to feedback@radinfonet.com. After doing so, RADIOLOGYinfonet users will not receive future communications or mailings unless they take a new test.

What security precautions are in place to protect against the loss, misuse, or alteration of your information?
At RADIOLOGYinfonet you can be assured that your personal and account information is secure, consistent with current industry standards. The importance of security for all Personally Identifiable Information associated with our customers is of utmost concern to us. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information. When you access your account information, the information is kept on a secure server. All of the customer data we collect is protected against unauthorized access by physical security means.

Use of "cookies"
When you use our site we may store cookies on your computer in order to facilitate and customize your use of our site. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to RADIOLOGYinfonet. The cookies make your use of the site easier and make the site run more smoothly and help us to maintain a secure site.

Third Party Sites
You should carefully review privacy policies of any third party sites accessible from RADIOLOGYinfonet. Other sites accessible through our web site have their own privacy policies and data collection, use and disclosure practices. Please consult each site's privacy policy. RADIOLOGYinfonetis not responsible for the policies or practices of third parties. Please be aware that this site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those web sites linked to RADIOLOGYinfonetare not covered by this Privacy Policy. These other sites may send their own cookies to users, collect data, or solicit personal information. Additionally, other companies which place advertising on our site may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

Contacting RADIOLOGYinfonet about privacy questions or concerns
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact RADIOLOGYinfonet by sending a letter to:

Attn: Privacy Compliance Officer
Radiology Infonet, Inc.
c/o ICPME
179 Graham Road
Ithaca, NY 14850

You may also contact us by e-mail at feedback@radinfonet.com.

Privacy Policy changes
This Privacy Policy was last changed on April 2, 2004. If RADIOLOGYinfonet makes changes to any terms or conditions of the Privacy Policy, the changes will be posted in this document so that you will always know what information we gather, how we might use that information and to whom we will disclose it. We may change, modify, add or remove portions of this Policy at any time.